Terms & Conditions
General Terms

  • Any complaints and queries contact or write us.
  • The passengers are requested to co-operate with the bus operators to maintain punctuality.
  • The Ticket booked is not transferable.
  • Please carry a valid photo id while traveling.
  • Bus Operator reserves rights to change the seat while boarding.
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
  • Smoking & Consumption of liquor is prohibited on board.
  • Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
  • Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
  • The company undertakes no liability in case of cancellation of trips due to breakdown or for reasons beyond the control of the management.
  • However proportionate refund of fare will be allowed on case basis
  • No refund is permissible for cancellation of tickets which have been postponed/preponed. Cash coupons will not be issued in this case as well
  • For Special Services, Cancellation is not allowed
  • Station departure is the starting point of the journey, the first boarding point
  • If the age of the child is 5 years or more than 5 years it is deemed to be a full ticket
  • Customers are solely responsible for carriage of their handbag / personal belongings and Rajesh Transports will not be liable for any loss/damage of their hand baggage / personal belongings
  • he arrival and departure times mentioned on the ticket are only tentative timings. Buses may be delayed due to some unavoidable reasons like traffic jams, weather conditions etc
  • Changes to the origin and/or destination of travel and customer name changes are not permitted
  • Changes to date or time can be made to your booking if you notify us at least one day prior to the scheduled departure time by visiting our branch/agency
  • Pets and Animals not allowed inside the bus while Journey
  • Passenger disturbing the co-passengers is liable to be alighted from the Bus
  • Consuming alcohol in the service buses is strictly prohibited as it creates inconvenience for Co-Passengers
  • Eating any kind of outside food except the snacks offered by Sri Balaji Transports is not allowed inside the service bus as it emanates/Spreads the smell in the A/c vehicle and affects the other passe
  • In case of open tickets, the fare prevailing at the time of confirmation of journey will be charged
  • Video, Wifi, Headsets or any other complimentary features/amenities on the buses is not guaranteed. It is complimentary only and No video will be played between 12 Am to 6:00 am
  • Pregnancy women above 5-6 months are not eligible to travel
  • Seats will Be Confirmed Only after Successful Payment. (Depending Upon Seat Availability
  • The passenger should carry the same identity card while travelling, which is a mandatory, without which the boarding may be denied
  • Coupon can be used only once if any difference amount cannot be processed for refund
  • Management is not responsible for your luggage/baggage
  • Ladies are allowed to book next to ladies only. In case of gents booking, they shall be shifted to another seat
Cancellation Terms

  • Cancellation has per cancellation policy of respective ticket.
  • Partial Cancellation Is Possible.
  • Partial cancellations will be refunded immediately
  • It Is Rights of Sri Balaji Transports To Change Cancellation Policy Any Time Without Prior To Notice
  • Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
  • On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
  • Ticket once transferred cannot transferred or cancelled again.